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Our most frequently asked questions

Product related questions

Our gummies stand out because they combine maximum efficacy, clinically proven ingredients, and potent doses. Each gummy is carefully formulated to deliver noticeable results that you can trust.

Yes, our gummies are designed for daily use. We only use safe, high-quality ingredients that are thoroughly tested to ensure they meet the highest standards of safety and efficacy.

While some users notice benefits within a few days, the full effects can vary depending on the individual and the specific product. Consistent use over time will yield the best results.

We use only clinically proven, natural ingredients in our gummies. Each ingredient is selected for its ability to deliver powerful, effective results. You can find a full list of ingredients on each product’s label.

Yes, all of our gummies are vegan and gluten-free. Please check the product label for specific dietary information to ensure it meets your needs.

Yes, our gummies are designed to complement each other. However, we recommend consulting with a healthcare provider before combining multiple supplements to ensure they align with your health goals.

Our gummies are proudly made in a state-of-the-art facility that follows strict quality control measures. We source the highest quality ingredients and maintain rigorous standards throughout the production process.

No, we avoid artificial flavors and colors. Our gummies are made with natural ingredients to ensure they are as healthy and effective as possible.

Store your gummies in a cool, dry place, away from direct sunlight. This will help maintain their potency and freshness.

Our gummies are formulated to be gentle and safe. 

Return & Refund questions

We offer a 30-day money-back guarantee on all our products. If you’re not satisfied with your purchase, you can return it within 30 days of delivery for a full refund. The product must be unopened and in its original packaging to qualify for a return.

To start a return, please contact our customer service team with your order number and reason for the return. We will provide you with detailed instructions on how to proceed, including where to send your returned product.

In most cases, customers are responsible for return shipping costs. However, if the return is due to an error on our part or a defective product, we will cover the cost of return shipping.

Once we receive your returned item, we will inspect it and process your refund within 5-7 business days. The refund will be issued to the original payment method, and you will receive a confirmation email once the refund is processed.

Yes, we offer exchanges if you’d like to swap your product for a different one. Contact our customer service team to initiate an exchange, and we’ll guide you through the process.

If your product arrives damaged or defective, please contact us immediately. We will arrange for a replacement or provide a full refund, including any shipping costs, depending on your preference.

Opened products are generally not eligible for a refund. However, if you experience an issue with the product after opening it, please contact our customer service team, and we will work with you to resolve the situation.

If you haven’t received your refund after 10 business days, please first check with your bank or credit card company, as processing times can vary. If the issue persists, contact our customer service team, and we’ll assist you in resolving the matter.

For health and safety reasons, we cannot accept returns on items that have been opened or partially used. Additionally, any products purchased during a clearance sale or marked as “final sale” are non-returnable.

If your order hasn’t been processed or shipped, you can cancel it for a full refund. If your order has already been shipped, you will need to initiate a return after receiving the product. Please contact customer service as soon as possible to cancel an order.

Shipping Details questions

We offer a range of shipping options, including standard, expedited, and express shipping. You can select your preferred method at checkout, with delivery times and costs varying based on your location.

Orders are typically processed and shipped within 1-2 business days. You will receive a confirmation email with tracking information as soon as your order has been shipped.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or directly through the carrier’s website.

No, we ship currently to Europe, the United Kingdom, and Switzerland.

While we strive to ensure timely delivery, occasionally, delays may occur due to unforeseen circumstances. If your order is delayed, please check your tracking information for updates. If you need further assistance, feel free to contact our customer service team.

We offer free standard shipping on orders over $50.

If your tracking information shows that your package was delivered but you haven’t received it, please contact our customer service team. We will work with the shipping carrier to locate your package or provide a resolution.

If your order has not yet been shipped, you can update your shipping address by contacting our customer service team as soon as possible. Once the order has been processed, address changes may not be possible.

No, we do not ship to P.O. boxes and APO/FPO addresses via standard shipping methods. 

If you receive an incorrect product, please contact our customer service team immediately. We will arrange for the correct item to be sent to you and provide instructions for returning the incorrect product.

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